Get in Touch With Us

Got a question about a free spins no deposit offer, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to get in touch and what happens once your message lands with us.

The Best Way to Reach Us

Email is the most reliable route to our team. Write to us at [email protected] and a real person will read what you send — we don't rely on canned auto-replies to do the work for us. We aim to get back to most enquiries within two working days, though it can take a little longer during busier periods.

A quick tip that speeds things up: tell us upfront what your message is about. A one-line subject like "Bonus terms question" or "Correction to a casino review" helps us route it to the right person straight away instead of it sitting in a general queue.

What People Usually Write to Us About

• Questions on free spins and bonus terms — Wagering requirements, expiry dates, and game restrictions on no-deposit offers trip a lot of readers up. If a term on one of the offers listed on this site isn't clear to you, ask before you claim anything.
• Corrections — Casino offers, licensing details, and bonus terms change often. If you notice something on the site that looks out of date, we want to know so we can check it and fix it.
• Content suggestions — If there's a topic around online casinos, payment methods, or responsible gambling you think we should cover in more depth, we're happy to hear it.
• Partnership and editorial enquiries — If you represent a licensed operator or a relevant organisation, tell us who you are and what you have in mind.
• Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message. We'll point you toward the appropriate support services rather than trying to handle it ourselves.

Before You Email About a Specific Offer

Because bonus terms and eligibility can vary by state and change without much notice, a few things are worth checking first — it often saves a back-and-forth:

• Confirm the casino is actually licensed to operate in your state and that you meet the minimum gambling age, which is typically 21 and sometimes higher depending on the activity and jurisdiction.
• Read the wagering requirements and expiry window on the specific free spins or deposit bonus you're asking about — these sit on the operator's own promotions page, not on ours.
• Check whether the offer has maximum withdrawal caps or restricted games, since these details affect what a bonus is actually worth in practice.

If you've checked those and still have a question we haven't answered, that's exactly the kind of message we want.

What Happens After You Send a Message

Every message is read by a member of our editorial team, not filtered by a bot. We'll either answer directly, point you to a relevant page on the site, or, if it concerns a specific casino's terms or account, direct you to that operator's own customer support — since we're an independent review site and don't process deposits, withdrawals, or account issues on any casino's behalf.

If your enquiry touches on a topic we cover elsewhere in more depth, such as non-GamStop casino options for UK-linked readers, we'll flag that too where it's relevant.

A Note on Accuracy and Standards

Our reviews and comparisons of casinos, bonuses, and payment methods are researched independently, and commercial relationships with any operator listed on this site never decide their ranking or rating. If something we've published turns out to be inaccurate or has changed, reader feedback is one of the main ways we catch it — so please tell us.

We're not able to offer personal financial or legal advice, and nothing on this site should be read as a guarantee of any outcome from gambling. If gambling is affecting your finances or wellbeing, please mention it when you contact us, or reach out directly to the National Council on Problem Gambling helpline or your state's responsible gambling resources.

Get in Touch

Whatever the reason, we'd rather hear from you than have you guessing. Drop us a line at [email protected] and we'll get back to you as soon as we can.